At Globe Capital, our vision has always been centered on providing the finest user experience and delivering services that are exceptionally transparent and easily comprehensible. We recognize that achieving this level of perfection is a continuous journey, and we highly value the feedback we receive from our esteemed customers regarding our services.
Thankfully, Globe offers an intuitive online portal designed to facilitate the efficient registration of customer complaints. This guide is designed to assist you in navigating the step-by-step process of registering your complaint on the Globe portal.
Upon accessing the provided link, you will be directed to the login page, which will appear as follows:
On this page, you will need to choose your account type – either trading or DP. Following this, enter your PAN (Permanent Account Number) and DOB (Date of Birth).
Subsequent to this step, an OTP will be sent to your registered mobile number and email address. Please enter this OTP in the designated field to proceed further with the process.
You will be directed to a form where you can provide details about your complaint. This may include complaint against, segment type-the type of service you’re having trouble with, and a description of the issue you’re facing.
Kindly complete all the tabs marked with a red asterisk (*), as they are of significant importance.
Failure to fill out these mandatory fields will result in your complaint not being successfully registered.
Be sure to provide accurate and concise information. Include any relevant account numbers, dates, and specific details to help the Globe support team understand your concern better.
Once you have completed all the necessary details, click on the “Submit” button, and your complaint will be successfully registered.
Registering your complaint through the Globe portal is a simple and streamlined procedure. This process ensures that your concerns are accurately recorded and attended to by our dedicated customer support team. By adhering to the steps provided in this guide, you can effectively convey the challenges you’re encountering, thereby playing a pivotal role in enhancing the overall service quality. Your feedback is invaluable in our continuous effort to provide better service to you.