Job Responsibility:

• Responsible for acquiring new NRI customers and increasing wallet share across multiple products offered by the Mutual Funds, Insurance, Forward contracts, Leverage products, offshore investments.
• Ensure adherence to productivity benchmarks and Sales Targets.
• Responsible for planning, developing and managing the NRI ( Non Resident Indian )
• Clientele and as well as achieving sound profitable growth through the achievement of
• Service & Operations Management
• Anticipate customer’s needs and potential problems and seek out ways to increase customer satisfaction. Ensures that all customers concerns and complaints are satisfactorily resolved within the given timelines.
• Handling Clients Portfolio and relationship,
• Generate revenue for the bank by cross selling third party products,
• Ensure high level of customer service, adhering to processes and laid down guidelines.
• Coordinating the operational aspects of the NRI clients with respective departments withinthe stipulated internal checks and controls
• Effective relationship management through satisfactory customer service & timely
• Resolution of customer queries
• Maintaining timely MIS & database reflecting the trends & developments of the business unit regarding sales, and business development for budgetary & strategic review to
• Enhance revenues.